• As per the directive given by the Government of India, all Indian/Foreign Nationals are required to provide proper proof of identification upon check-in. valid identifications documents are: Passport & Visa together, Voters Id card, Current Drivers License, Aadhar Card. All the documents must include a photograph.
• Hotel / camps or any kind of accommodation can deny stay if valid id proof is not provided. Company is not responsible for any ID proof related issues.
• Generally hotel check in time is 14:00 hrs and checkout time is 11:00 hrs across India. Confirm early check in or late checkout will be chargeable if not included in cost. Kindly contact hotel directly if you want complimentary early check in or late check out.
• If meals are included in package it will be served at set menu basis in a buffet menu / fixed / meal credit. Any items which are not in their in ideal Buffet / Fixed menu will be charged extra at the time of consumption. Hotels decide the menu and options of items for menu. Some hotelshaving Meal credit policy instead of Buffet or Fixed Menu during low occupancy in hotel – This meal credit amount is decided by hotel management – if bills goes above the given meal credit amount then extra amount should be paid directly at respective hotel. Room service for the food or packing is charged extra at many hotels. Normally in Chardham you will get north Indian type food only and most of the standard and deluxe hotels give thali if meals are included in package.
• Breakfast Timing: 07:00 Am to 09:00 AM And Dinner: 07:00 PM to 10:00 PM (About the timing you can contact hotel management before.)
• Normally for extra bed on double sharing rooms many hotels has rollaway bed while rest of the hotels provide extra mattress only. If you are not comfortable with mattress system instead of bed let us know in advance.
• In hill areas or Chardham many hotels don't have ac so if you insist ac only kindly confirm with the company regarding the same. Lift facility & power back up is not available in most of the hotels in Chardham. Wifi facility and room heater is mostly chargeable but don't expect good wifi in Chardham hotels due to network issues most of the time.
• Most of the hotels in Chardham are not running full year so don't expect similar service and room quality like you get in HaridwarRishikesh in the same price range. Especially in may june and other busy days the budget/standard hotels in Chardham can cost more than deluxe hotel in HaridwarRishikesh or Delhi. Also if you want to stay good hotels with good reviews you need to book at least 3 months before in may June and 1-2 month before in Oct Nov season as good hotels are mostly booked in advance by groups. In Kedarnath there is only basic dharamshala / budget hotel type basic facility only even if your package is luxury in Kedarnath don't expect even deluxe rooms.

About Helicopter in Kedarnath:

• Valid identification is required as well as biometric registration.
• There are 3 different helipad locations (Phata, Sirsi and Agatsya Muni) and ticket will be booked according to availability. If your hotel is far from helipad you need to start early to reach on time. If you prefer particular helipad only kindly contact company before making payment.
• If the helicopters are not flying for any reason like weather or other reason we will be not responsible. You will get your money for helicopter ticket cost refund but date change will be difficult for us. In case of cancelation of flight for the day due to any reason, the current day passenger will be given priority over previous day passenger. Previous passengers may be accommodated subject to availability of seats; else full fare will be refunded. No extra refund for meals / accommodation / transport will be provided only helicopter ticket cost will be refund.
• Aerial photography from helicopter is prohibited.
• Reporting time for Helicopter is as per the aviation company information on ticket and we will be not able to change it and if you don’t reach on reporting time no refund is possible. All passengers should report at the given reporting time, the boarding may take place any time after that depending on traffic and flight schedule. Boarding time can take 2 hrs also after reporting but guest must reach on time according reporting time.
• The same day return passengers will get only 2 hrs for darshan at KedarnathJiDham. Priority Darshan passes (VIP tickets) for Kedarnath temple for same day passenger will be charged as per rates decided by Badri-Kedar Temple Committee (BKTC). Approx 1100 to RS 2500 Per Person. That amount you have to pay as per crowd & committee instruction at the helipad.
• Seating of the passengers will be depending on the helicopter load carriage and guests may have to be divided in separate flights.
• Two way passengers will have priority over one way passengers.
• Night halt passengers will be booked for 1400 hrs onwards flights only. Reporting time at Kedarnath helipad, next day for return flights, will be 0600 hrs. Night halt passengers will be allowed to stay at Kedarnath after the declaration by Govt. of Uttarakhand.
• Passenger weight more than 80 kg have to pay additional Rs 150/kg for additional weight. Weight will be calculated individually and will not be offset with another passenger.
• Passengers are entitled only one piece of baggage weighing not more than 2 kilograms, any additional piece of baggage will not be allowed.
• Children above 2 years of age will be provided with a seat and will be charged full fare. For infants less than two years is free and no seat will be provided to the infants.
• Aviation company liability in case of any injury death or damage or lost of property etc will depend on civil aviation rules and regulations (Carriage by air act as per the latest rules). All disputes regarding this should be between particular aviation services Provider Company and guest directly and Divine Uttarakhand will be not liable.

Policy of Helicopter Cancellation Charges