Payment Security
Credit Card Security Information
Your credit card security is our priority while you transact with us. We have put in place many checks that ensure complete security of your credit card. We are keen to share this with you to reassure you of our commitment to your credit card data security.
Network Security
At a network level, your card information is protected by Secured Socket Layer (SSL) technology.All IP (Internet Protocol) addresses are tracked and stored. They are required to locate people who may use a card for fraudulent activities.
Physical Security
- Our Customer Service Executives are not allowed to carry their mobile phones or any other personal belongings on the work floor.
- Note pads given to Customer Service Executives is serial numbered and shredded in that order
- Access to shopping websites is barred on the work floor.
Third party authorisation
- For all transactions where the name of the card holder and the passenger differ, we insist on a Third Party Verification (TPA) process. The TPA is an internationally accepted methodology to check credit card fraud. Here we request the card holder to verify their card details and signatures in a faxed format, thus ensuring that the card holder is aware of the transaction.
- Insist on a telephone landline and an address to facilitate future investigations, if required.
- Cross check the validity of the transaction with the respective banker / card issuer. The Banker / Card issuer may call the card holder to authenticate this transaction.
Verified By Visa & MasterCard SecureCode - FAQ 
Verified By Visa & MasterCard SecureCode are two unique ways to enhance your card safety when shopping online. It adds a password to your current cards that ensures only you can use it online. All you have to do is activate your existing card with the secure services and create your own password. Once activated, your card cannot be used to make online purchases without your password. It’ll give you the extra assurance that your Card is safer and more secure when you transact online.
How do I activate my card?
You can activate your card by calling up the bank that issued your card and choosing a password and a personal message. Alternately, if you choose to activate your card during online purchases, you will be required to provide information to your card issuer confirming your identity and then creating your password.
How do I know activation is secure and safe?
All personal and payment card information between you and your bank is transmitted using a high level of encryption (SSL), and is stored on a secure server behind a firewall to protect against unauthorized access.
How do I shop with the Verified By Visa & MasterCard SecureCode systems?
Once you enter your card number at the payment page, a Verified By Visa/MasterCard SecureCode window will appear and your card issuer will display an authentication page. You will be required to enter your password/IPIN and click on submit. Once your identity is authenticated, the purchase process will proceed.
What if I suspect that someone has used my password to make a fraudulent purchase?
If you suspect that a fraudulent purchase has been made, contact your Visa card issuer immediately.
What is a Personal Greeting?
This is a message that you create during sign-up. Each time you enter your password to make an online purchase, your Personal Greeting, as created by you, would be displayed. This is your assurance that you are communicating with the correct financial institution. If the Personal Greeting displayed in the pop-up box is incorrect, please do not enter the password; instead contact your bank Customer Service immediately.
How many cards can I register?
For enhanced security reasons, we encourage you to register all your Visa and MasterCards. There are no limit to the number of cards you can register.
All Seasons Travellers Reviews
28 December 2022
Everything was Excellent
Just returned from a small trip to Auli. We spent 5 days in Auli & Rishikesh. All arrangements done for our tour were amazing. Hotels, guides, driver etc. everything was excellent. Karni was always there to help us whenever we had doubt regarding the itinerary. He was super quick in responding to our queries. We highly recommend this tour!!
Dec 2022
Thank you very much for your review Jay & Anushka. We appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved.Thank you again and we hope you are traveling again soon with us with enhanced services.
25 December 2022
Exceeded all my Expectations
I completed a 6 -day Uttarakhand trip with this tour company. It was an incredible experience! I am a woman, and I was traveling in India alone. Even though it was the off-season, I was so pleased that the company arranged for me to do this trek with four other women.
It was winter (and very cold), but the company arranged for some lovely accommodations along the three nights of our trek. The food was amazing, the trekking was an enjoyable challenge, and the views along the entire trek were absolutely breathtaking.
Binod, our kind and competent guide, was absolutely wonderful, and I'm grateful for him leading us through the wilderness in this magical place!
I absolutely recommend this company to everyone! Their service exceeded all of my expectations, and I'm so grateful for this experience. I can't wait to travel back to the Himalayas for more trekking.
Dec 2022
Thank you very much for your review Lalit & Ritu. We appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved.Thank you again and we hope you are traveling again soon with us with enhanced services.
24 December 2022
Highly recommended
We just finished the Kedarkantha trek. We had an excellent guide, Naveen. He has the widest knowledge about the geography, the plants, everything. He took care of all our needs during the trek. We highly recommend this company and especially the guide Pemba for anyone considering taking a Trek in the Uttarakhand region.
The trek was amazing, and we had very good views in the morning of the whole Himalaya range including Himalayas in the distance. On our way we had a chance to meet the local population, see how they live, and learn to make Bhang ki Chutney...
Dec 2022
Thank you very much for your review Rahul & Priya. We appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved.Thank you again and we hope you are traveling again soon with us with enhanced services.
22 December 2022
Fantastic Experience
We have just just returned home after doing the amazing 6 day Uttarakhand tour! Wow, what a fantastic experience, we were so lucky with the weather and got to enjoy incredible views of Himalayan Peaks. The trek was a lot tougher than I expected but we all survived ok. I have to say the entire All Seasons team were superb, Mr Binod ( our guide) was a true gentleman and very patient with us, his knowledge of the flora and fauna made the trek more interesting especially for m6 son who has a keen interest in nature. Just want to say thanks to Subash for his attention and responsiveness to all my queries in planning this trip, he was fantastic and I wish him well in the future, his ethos of supporting the families high up in the mountains is commendable.
Dec 2022
Thank you very much for your review Amit & Sikha. We appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved.Thank you again and we hope you are traveling again soon with us with enhanced services.
20 December 2022
Highly Recommended
It was a very well organise tour. Very enjoyable and great customer service.
19 December 2022
Highly Recommended
It was a very well organise tour. Very enjoyable and great customer service.
18 December 2022
Amazing Time
Had an amazing time on the tour. This tour exceeded our expectations in all way. Highly recommended.
16 December 2022
Loved the tour
Just returned from a short and wonderful trip to Uttarakhand with amazing tour company team. They did everything and beyond to make our holiday fantastic. Thank You!!
14 December 2022
Loved the tour
I know this company for almost 10 years now. I guess i was one of the first customer and know Rahul`s Family really well. The Trips are fantastic, thank you so much Rahul !!!
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